business process redesign


Business process redesign (BPR) examines the efficiency and effectiveness of a company's most critical processes. It is a key enabler to deliver the highest-quality of service, in the most productive way, at the most competitive cost and time to output.


Typically, our BPR work generates cost savings of 20 percent to 30 percent of the addressable cost base, but its real advantages are reduced cycle times and increased quality and customer satisfaction.

AaronRichards works with each client to prioritize key processes based on the value at stake. For each priority process we develop a view of the current state based on operational data, using detailed process maps and analysis to help identify major gaps. We then work together with a cross-functional client team to define a series of principles that will guide the solution generation phase, and create a vision of the future state of each process from the ground up, along with the roadmap to achieve the near and long term results.

We work very closely with our clients in this type of project, enlisting a team from all the functional areas impacted at the leadership and the solution generation level. This allows us to eliminate waste, unnecessary wait times, reports, handovers and sign-offs, while ensuring the integrity of the process.

Introducing the idea of lean to your organization is always a broad-based initiative. The goal is to quickly unlock the opportunities for eliminating wasted effort and obtain some early wins. Optimization requires the use of multiple levers, for example, process redesign, new accountabilities for front line employees, often smaller lot sizes, training, and measurement.

A lean approach should have a clear link to the company strategy. Often the initial planning phase for a lean project will alter the way that a company sees its strategic and competitive landscape. Lean projects can be a significant element in a COO's agenda, complementing other existing Lean or Six Sigma activities.

Based on a comprehensive toolbox, we tailor a successful outcome to support each client's unique situation. Lean transformation can be deployed in a variety of patterns, for example, top-down versus bottom up and a multi-site pattern, which can be done sequentially, in parallel, or in waves.

Lean Business Process Reengineering

In the 1990s, business process reengineering (BPR) often got a bad name because of its single-minded focus on cost reduction and elimination of labor. Lean BPR approaches, in contrast, focus on increasing the quality of products, services, and processes. They change the value propositions offered to clients. By doing so, they alter competitive positions and change brand perceptions. Lean organizations are also more likely to increase employment because they offer a superior product.

 Leading companies strive for continuous process improvement to create value and competitive advantage in a complex and uncertain market. Well-planned initiatives that deliver sustainable process improvement in key areas such as supply chain, human resources, operations or finance can drive performance optimization and help your organization accomplish more with fewer resources:

o   Deliver higher quality products and services

o   Accelerate time to market

o   Improve flexibility and responsiveness to market changes

o   Implement sustainable cost reduction and improve cash flow

o   Improve business performance and the bottom line

o   Achieve greater strategic value and competitive advantage

Many consultants claim process transformation and business performance management credentials, but few can offer the depth of knowledge, tools, resources and experience that AaronRichards can. We pride ourselves on delivering superior process improvement solutions.

AaronRichards provides process improvement solutions across all major industries and all major business functions, including finance, IT, procurement, supply chain and human resources. We work with clients to:

o   Assess current business processes

o   Identify and prioritize opportunities for process improvement

o   Design and implement business process improvement solutions

All of our process improvement solutions utilize our proprietary Best Practices approach – a process benchmarking as a baseline, research advisory and best practices databases. This means that you get the best insight into how top performing companies address global process optimization challenges, along with insight about how you can learn from their best practices.

Most organizations recognize the potential value of process transformation initiatives-substantial benefits in operating efficiency, effectiveness and even competitive advantage. But many struggle with critical aspects of business process change and business process reengineering, including:

o   Defining and aligning process transformation roles and responsibilities across functions

o   Integrating disparate systems in a manner that maximizes automation and efficiency

o   Developing processes that deliver consistent performance but also support exception handling

o   Defining metrics that can efficiently measure performance before, during and after transformation

Does your consulting firm provide effective process benchmarking that enables you to benchmark your practices against those of leading companies? And does it provide the guidance you need to navigate these challenges successfully and accelerate the returns on your investment?

We can support your organization in all facets of business process reengineering, including:

o   Developing quantitative and qualitative process metrics

o   Conducting root cause analyses

o   Redesigning and optimizing critical business processes

o   Developing IT strategy to support business process change

o   Managing change

With AaronRichards as your process transformation partner, you can be confident that you have the experience and knowledge to expedite business transformation while reducing functional costs.